Example ERP project with all templates

Not sure how to fill out your Change Phase templates? This kit shows you exactly how it's done.

The Change Management Example Kit is a complete set of six fully worked change management documents, populated using a realistic enterprise scenario — a large national hardware retailer implementing SAP S/4HANA across 50,000+ staff and 340 store locations nationally.

Every section is completed. Every formula is populated. Every table has real, considered, practitioner-quality content. This is what your deliverables can look like — and it's the fastest way to get up to speed on how each template works in practice.

The Scenario

HardwareNational Pty Ltd is a fictional national hardware retail chain undertaking a full ERP system replacement — migrating from legacy SAP R/3 to cloud-based SAP S/4HANA. With over 50,000 employees, 340 stores, and a 12-month delivery timeline, this is a large, complex, high-stakes change program that showcases every feature of the Change Phase template suite.

The scenario includes a named change team, executive sponsor, implementation partner, union stakeholders, a phased regional rollout, competing priorities, resistance risks, and a benefits case — giving you rich, realistic content to learn from and adapt.

What's Included

1. Project Brief (.docx) A 10-section program brief covering the organisation profile, case for change, scope, stakeholder overview, delivery approach, risk register, governance structure, and a guide to using the example files. Read this first — it sets the scene for everything that follows.

2. Change Management Plan (.docx) All 9 sections fully completed — including a detailed case for change with specific financial data, 5 measurable change objectives, resistance strategies for frontline staff and finance teams, a 10-activity delivery plan with real dates and owners, and a full governance and sign-off framework.

3. Communications Plan (.docx) A fully worked communications strategy covering 5 audience groups, 6 universal key messages with supporting evidence, an honest 6-question Q&A bank, a 9-event communications calendar running July 2025 to June 2026, and a master communications matrix with owners and dates.

4. Change Impact Analysis (.xlsx) 15 real impacts entered across the register — covering inventory management, finance close automation, goods receipt, payroll integration, vendor master data, employee self-service, contract management, and more. All severity scores, RAG ratings, and dashboard figures calculate automatically from the entered data. See exactly how the tool works with real content in it.

5. Readiness Assessment (.xlsx) All 10 readiness dimensions rated across 8 stakeholder groups — with deliberate variation in scores to reflect a realistic picture. Frontline staff score lowest on Skills and Training Readiness, IT scores highest, and Executive Leadership is strong on alignment but moderate on communication effectiveness. The dashboard updates live to show weighted scores, group RAG ratings, and priority action flags.

6. Stakeholder Assessment (.xlsx) 15 stakeholders mapped — including the COO, CFO, 340 Store GMs, 45,000 frontline staff, the Finance team, IT team, HR and Payroll, Deloitte as the SI partner, the SDA Union, top 50 suppliers, the ATO, the Board, Corporate Communications, and Legal. Power × Interest scores auto-assign quadrants and recommended engagement strategies. The Engagement Plan is pre-populated with 15 detailed actions across all quadrant types.

Who This Kit Is For

This kit is designed for change management practitioners, HR business partners, project managers, and consultants who want to see the templates in action before — or alongside — completing their own. It is equally useful for:

• New practitioners learning how to structure and write professional change deliverables

• Experienced consultants who want to check their approach against a worked example

• Team leads and managers who want to understand what quality change documentation looks like before commissioning or reviewing it

• Trainers and coaches looking for realistic, enterprise-scale examples to use in professional development sessions

What Makes This Different

Most example templates you'll find online are lightly populated with placeholder-quality content that doesn't tell you much. This kit is different — every section has been completed with the level of rigour and specificity you'd expect from a senior change practitioner on a real engagement. The content is deliberate, detailed, and directly usable as a reference and learning tool.

Important Notes

All organisations, individuals, and financial figures in this kit are entirely fictional and created for illustrative purposes only. This kit is intended to accompany the Change Phase template suite — while it can be purchased independently, buyers will get the most value from it alongside the individual templates.

Files Included:

• EXAMPLE_Project_Brief_HardwareNational.docx

• EXAMPLE_Change_Management_Plan_HardwareNational.docx

• EXAMPLE_Communications_Plan_HardwareNational.docx

• EXAMPLE_Change_Impact_Analysis_HardwareNational.xlsx

• EXAMPLE_Readiness_Assessment_HardwareNational.xlsx

• EXAMPLE_Stakeholder_Assessment_HardwareNational.xlsx

Format: Microsoft Word (.docx) and Microsoft Excel (.xlsx)

Compatibility: Microsoft Word 2016+, Microsoft Excel 2016+, Microsoft 365 

Licence: Single user / organisation. Not for resale. See Legal & Copyright section for full terms.

All purchases from Change Phase are governed by the Australian Consumer Law (ACL). Our full refund policy is available upon request at changephase.com.au.

As our products are digital downloads, we do not offer refunds for change of mind. Refunds are available where a product is faulty, fails to function as described, or does not match its product listing. If you experience a technical issue with any of our templates, please contact us and we will work to resolve it promptly.

This is a digital download — there is nothing to ship and no waiting required.

Upon completing your purchase, your files will be available for immediate download. A download link will also be sent to the email address used at checkout so you can access your files at any time.

There are no shipping costs associated with any Change Phase product.

If you experience any difficulty accessing or downloading your files after purchase, please contact us through changephase.com.au and we will resolve it promptly.